PRIVACY POLICY
Scoop Doggie Dog Pet Waste Removal
Wake County, North Carolina
Effective Date: [Insert Date]
Scoop Doggie Dog Pet Waste Removal (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, disclose, safeguard, and retain your information when you visit our website, request a quote, enroll in services, or otherwise interact with us.
By using our website or services, you consent to the practices described in this Policy.
1. Information We Collect
A. Personal Information
We may collect personally identifiable information including, but not limited to:
Full name
Service address
Billing address
Phone number
Email address
Payment information
Service preferences and pet information
Access instructions
B. Automatically Collected Information
When accessing our website, we may automatically collect:
IP address
Browser type
Device information
Referring URLs
Pages viewed
Date and time of access
Cookies and tracking technologies
C. Payment Data
Payment transactions are processed by third-party payment processors. We do not store complete credit card numbers on our servers. Payment processors maintain their own privacy and security policies.
2. Lawful Basis for Processing
We process personal information for legitimate business purposes, including:
Performance of a contract (providing scheduled services)
Compliance with legal obligations
Legitimate business interests (billing, route management, service improvement)
Customer consent (marketing communications)
3. How We Use Information
We use collected information to:
Provide and manage services
Process payments and recurring billing
Schedule appointments and route technicians
Communicate service updates
Respond to customer inquiries
Improve operational efficiency
Comply with legal requirements
Enforce our Terms of Service
We do not sell personal information to third parties.
4. Disclosure of Information
We may disclose personal information:
To employees or contractors performing services
To payment processors and business service providers
To comply with subpoenas, court orders, or legal obligations
To protect the rights, safety, or property of the Company or others
In connection with a business transfer, merger, or acquisition
All service providers are required to safeguard personal information and use it only for authorized purposes.
5. Data Retention
We retain personal information only as long as necessary to:
Fulfill service agreements
Maintain financial and tax records
Comply with legal and regulatory requirements
Resolve disputes and enforce agreements
6. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect personal information. However, no transmission of data over the internet or electronic storage method can be guaranteed 100% secure.
Clients acknowledge and accept these inherent risks.
7. Cookies & Tracking Technologies
Our website may use cookies and analytics tools to improve functionality and measure traffic. Users may disable cookies through browser settings; however, certain website features may not function properly.
8. Marketing Communications
We may send service updates, billing reminders, and promotional communications. You may opt out of marketing communications at any time by following unsubscribe instructions or contacting us directly.
Transactional communications related to active services may continue as necessary.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.
10. Children’s Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.
11. Your Rights
Subject to applicable law, you may request to:
Access personal information we hold about you
Correct inaccurate information
Request deletion of your information (subject to contractual or legal obligations)
Opt out of marketing communications
Requests must be submitted in writing to:
[Insert Company Email Address]
We may require identity verification before processing requests.
12. Limitation of Liability
To the fullest extent permitted by law, the Company shall not be liable for unauthorized access to personal information caused by factors beyond our reasonable control.
13. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the State of North Carolina. Any disputes arising under this Policy shall be resolved in the courts located in Wake County, North Carolina.
14. Changes to This Policy
We reserve the right to amend this Privacy Policy at any time. Updates will be posted on our website with a revised effective date. Continued use of services constitutes acceptance of any revisions.
15. Contact Information
Scoop Doggie Dog Pet Waste Removal
Wake County, North Carolina
Email: [email protected]
Phone: 919-296-0080
